Safety starts with design | Australia/New Zealand-wide service | info@safedesignaustralia.com.au | 1300 732 732

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REFUND POLICY

Find the entire text for “The Fineprint” section HERE

Refund Policy

This policy applies to products and online training sold by:
Dalcom Safety Consulting Pty Ltd (ACN 149 973 311) as trustee for the Dalcom Trading Trust (ABN 41 917 695 719) trading as Safe Design Australia (SDA)
Main Beach, Queensland, Australia.

Australian Consumer Law

Nothing in this policy limits your rights under the Australian Consumer Law.

Digital Products

Due to the nature of digital downloads, refunds are not generally available once access has been provided, unless required under Australian Consumer Law.

Online Courses

Course access is granted upon payment. Refunds are not generally available once access has been provided, unless required under Australian Consumer Law.
If you experience technical access issues, please contact us for assistance.

Refund Requests

For refund requests or product issues, contact:
webrequests@safedesignaustralia.com.au
1300 732 732

Name People

Job Role in SDA

SIA Certified Safety Professional, Postgraduate Diploma (Occupational Health & Safety), Bachelor of Applied Science (Construction Management), Diploma of Teaching, CPTED – NSW Police, Member UNSW Expert Witness Panel.

John is the Director of Safe Design Australia, recognised internationally for his leadership in Safety in Design, WHS and risk management. With over two decades of experience across construction, telecommunications, infrastructure and education, he has driven industry change for organisations including Vodafone Global, NBN Co and the NSW Government, and steered several industry bodies toward excellence in Safe Design and WHS.

aA certified Safety Professional and expert witness, John turns complex legislation into practical design solutions that improve safety outcomes. His strategic approach and collaborative style continue to shape best practice across Australia and the Asia–Pacific, helping architects, engineers and regulators embed safety from concept to completion.

When not guiding projects or mentoring the next generation of Safety in Design professionals, John can be found sailing through Southeast Asia, racing in the Sydney to Hobart, or on a motorcycle exploring roads less travelled.