Retainer Services for Safe Design, CPTED and WHS in organisations

Safe Design Australia Retainer – Ongoing Support When You Need It Most

Expert support. On call. On your team.
Managing Safe Design, WHS, CPTED compliance, and high-risk project issues shouldn’t rely on reactive advice or last-minute problem solving.

Safe Design Australia’s Retainer Services provide your organisation with ongoing access to experienced WHS, CPTED and Safe Design professionals — giving you confidence, continuity and practical support when it matters most.

Whether you’re managing complex design projects, navigating regulatory pressures, or strengthening internal capability, our retainer service gives you reliable, independent expertise on demand.

Why a Retainer?

Because safety issues don’t book themselves in advance.
A retainer provides flexible, priority access to:

  • Ongoing telephone, email and online advisory support
  • Input into team meetings, project reviews and internal updates
  • 24/7 emergency response for critical incidents or urgent advice
  • Access to Safe Design, WHS, and CPTED templates and guidance materials
  • Preferential consultancy rates for additional workshops, training or project work

 

This model works particularly well for:

  • Architectural and design practices
  • Engineering and construction consultants
  • Project managers and developers
  • Organisations managing multiple concurrent high-risk projects
  • Businesses without a full-time in-house specialists
Safe Design Australia Retainer Services

A retainer is more than advice on standby. It delivers !

What’s Included

1. Ongoing Advisory Support

Direct access to a senior Safe Design, WHS, and CPTED consultant via:

  • Phone
  • Email
  • Virtual meetings
  • Document review and commentary

 

No formal engagement required each time — just call.

2. Team & Project Input

We can contribute to:

  • Regular leadership or project meetings
  • Design review discussions
  • Internal Safe Design, WHS, and CPTED updates or newsletters
  • Risk discussions during key project milestones

Meeting type and frequency are agreed to suit your needs.

3. 24/7 Critical Incident Support

When something serious happens, you don’t want to be searching for advice. Retainer clients receive priority access for urgent support relating to:

  • Notifiable incidents
  • Regulator interaction
  • Immediate response guidance
  • Initial documentation advice

4. Access to Practical Tools

Retainer clients gain access to:

  • Template Safe Design documentation
  • Risk management tools
  • Safe Design, WHS, and CPTED process guidance
  • Industry good practice references

 

Helping you build internal systems — not just outsource them.

5. Preferential Consultancy Rates

Need additional services outside the retainer scope?
Retainer clients receive preferred rates (10% discount) for:

  • Safe Design Reports
  • CPTED Reviews
  • Workshops and training
  • Project-specific risk assessments
  • WHSMS development

The Benefits to Your Organisation

A retainer is more than advice on standby. It delivers:

And perhaps most importantly — peace of mind.

Transparent Reporting & Ongoing Review

To ensure mutual benefit:

  • Retainer usage is reviewed periodically
  • Service scope can be adjusted to reflect actual needs
  • Regular feedback and reporting can be provided to
  • Directors or senior management
  • The arrangement remains flexible and commercially practical

 

We believe retainers should work for both parties — not become unused subscriptions.

Investment

Indicative starting point:
$2,400 + GST per month
Final retainer fees are tailored based on:

  • Organisation size
  • Risk profile
  • Anticipated support level
  • Project volume
  • Meeting frequency

 

Agreed project expenses (if applicable) are reimbursed at cost

Who Leads the Support?

Our retainer services are delivered by experienced Safe Design,WHS and CPTED professionals with:

  • Senior consulting experience
  • Deep understanding of PCBU/designer duties under WHS legislation
  • Practical construction and project delivery knowledge
  • Experience supporting architects, engineers and consultants
  • Professional accreditations and industry recognition

 

You are not calling a help desk — you are speaking to a specialist who understands design risk.

How It Works

  1. Initial discussion to understand your organisation and risk profile
  2. Agree scope, support model and reporting structure
  3. Formalise monthly retainer agreement
  4. Commence ongoing advisory relationship

 

Simple. Clear. Professional.

Is a Retainer Right for You?

A retainer may suit if:

  • You need to flex resources to deliver high-risk or complex projects
  • You want consistent Safe Design, CPTED or WHS oversight and assurance
  • You need confidence in developing WHS management and systems in start-ups or across growing organisations
  • You want expert backup without hiring a full-time WHS professionals
  • You value proactive advice over reactive problem solving

Interested in safe design Australia's retainer services for your organisation?

If you would like to explore a tailored Safe Design Australia Retainer arrangement we can give an appraisal and estimate by phone 1300 732 732 or email us for a review and formal proposal 

Name People

Job Role in SDA

SIA Certified Safety Professional, Postgraduate Diploma (Occupational Health & Safety), Bachelor of Applied Science (Construction Management), Diploma of Teaching, CPTED – NSW Police, Member UNSW Expert Witness Panel.

John is the Director of Safe Design Australia, recognised internationally for his leadership in Safety in Design, WHS and risk management. With over two decades of experience across construction, telecommunications, infrastructure and education, he has driven industry change for organisations including Vodafone Global, NBN Co and the NSW Government, and steered several industry bodies toward excellence in Safe Design and WHS.

aA certified Safety Professional and expert witness, John turns complex legislation into practical design solutions that improve safety outcomes. His strategic approach and collaborative style continue to shape best practice across Australia and the Asia–Pacific, helping architects, engineers and regulators embed safety from concept to completion.

When not guiding projects or mentoring the next generation of Safety in Design professionals, John can be found sailing through Southeast Asia, racing in the Sydney to Hobart, or on a motorcycle exploring roads less travelled.